Welcome to CliqServices!

These terms and conditions ("Terms") govern your use of our platform and services. By accessing or using CliqServices, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.

1. Definitions

• Platform: The CliqServices website
• User: Clients, contractors, franchisees, and any other individuals accessing or using the Platform.
• Service: Any services offered through the CliqServices platform, including hiring contractors and managing job postings.
• POPIA: The Protection of Personal Information Act, 2013 of South Africa.

2. Use of the Platform

• Eligibility: You must be at least 18 years old to use the Platform.
• Account Creation: Users must provide accurate and truthful information when creating an account and are responsible for maintaining their login credentials.
• Prohibited Activities: Users agree not to engage in any illegal, abusive, or harmful activities on the Platform.

3. Services Provided

CliqServices acts as a facilitator connecting clients and contractors. CliqServices does not guarantee the performance or quality of any service provided by contractors.

4. User Responsibilities

• Users must ensure the information they provide is accurate and up to date.
• Contractors must comply with local laws and regulations related to their work.
• Clients must provide clear instructions to contractors to avoid disputes.

5. Data Protection and Privacy (POPIA Compliance)

• Collection of Personal Information: CliqServices collects personal information such as names, contact details, and payment information for providing services.
• Purpose of Collection: Personal information is collected for lawful purposes, such as user authentication and transaction processing.
• Consent: By using CliqServices, you consent to the collection and processing of your personal information as outlined in our Privacy Policy.
• Your Rights Under POPIA:
  • You have the right to access, correct, or delete your personal information stored on our platform.
  • You may withdraw consent for data processing at any time, subject to legal obligations.
  • You have the right to lodge a complaint with the Information Regulator if your rights are violated.
• Data Security: CliqServices implements robust measures to protect your personal information against unauthorized access.

6. Payment Terms

• Payments made on the Platform are processed securely through approved payment gateways.
• All fees are non-refundable unless explicitly stated otherwise.

7. Intellectual Property

All content on the Platform, including logos, designs, and text, is the property of CliqServices and may not be reproduced without prior written consent.

8. Limitation of Liability

CliqServices is not liable for any damages arising from delayed, incomplete, or substandard work by contractors or loss of personal information due to events beyond our control.

9. Termination

• CliqServices reserves the right to terminate or suspend user accounts for violations of these Terms.
• Users may deactivate their accounts at any time by contacting customer support.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa.

11. Amendments to Terms

CliqServices reserves the right to update these Terms at any time. Users will be notified of any significant changes via email or platform notifications. Continued use of the platform constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms or your rights under POPIA, please contact us:

• Email:info@growmeonline.co.za
• Phone: []

Effective: November 2024